ELDT

ELDT: Help / Troubleshooting

I'm having trouble logging in.

If you are having an issue with your password, select "Forgot your password?" to reset your password.

If you are unsure of your email address, or experiencing additional problems, contact us at support@eldtcertify.com or 1-800-799-5690.

My training course is not working.

If you are having an issue with your course, refresh the page to see if this fixes the issue.

If you are still experiencing issues with your course, send us an email at support@eldtcertify.com.

How do I print my certificate?

To print your certificate after completing a course, first make sure that you are logged into eldtcertify.com.

Once you're logged in, you'll be able to see your dashboard. From here, you will see each of the courses that you have completed under the "Certificates" section. Click the download button next to the course to download and print your Certificate.

Has my information been submitted to the TPR?

Training Providers are required to submit student information within 48 hours of course completion. However, ELDT-Certify typically submits student information within hours of completion.

For information on how you can check the progress of your records in the TPR, visit our “How to Check Your ELDT Status Online” page.

My payment method was declined.

For payment issues, please contact your bank or credit provider.

Does ELDT-Certify offer a payment plan?

No. ELDT-Certify doesn't have the option of a payment plan yet.

ELDT FAQ: Getting Started

For questions about ELDT requirements, training providers, and other general questions.

ELDT FAQ: Course Information

For questions about your course, what happens after you complete a course, or other course and test related questions.

ELDT FAQ: HAZMAT Training

For questions about HAZMAT endorsements, training regulations, and safety protocols.